Account Manager Full Time

About the Company

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

The role:

In this pivotal role, you’ll drive revenue and build long-lasting client relationships in the fast-paced iGaming industry. With a deep understanding of the online gambling landscape and a passion for excellence, you’ll thrive in a demanding, rapidly evolving environment while upholding the highest standards of quality and professionalism.

Our Values:

PERSISTENCE: We never give up and are determined to be the best at what we do.

RESPECT: We value and respect our clients, players, and our team members; promoting professionalism, integrity, and fairness without compromise.

OWNERSHIP: We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.

Responsibilities:

• Responsible for driving and maximizing revenues on assigned customers;
• Develop strong customer relationships with relevant stakeholders within the customers;
• Act as main point of contact within the organization for your customers;
• Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements;
• Continual monitoring of user feedback to anticipate business needs and forward them to the Product department;
• Organize and/or represent the company at events and exhibitions tailored to online gambling operators;
• Regularly report KPIs, status of accounts to the Head of Account Management.

Requirements:

• Ideally gaming experience, with previous experience within the online B2B industry as a Sales person or Account Manager;
• Self-starter and motivated to succeed individual with highly developed social and communication skills;
• Strong negotiation skills;
• Able to handle top tier clients and the pressure that comes along with it;
• A problem solver proactive approach;
• Ability to cope with a fast-pace, complex and rapidly changing environment;
• Commercially minded, with strong analytical / numerical skills;
• Excellent verbal and written communication skills;
• Proficiency in English.