About the job
Description
Account Manager Transfer Agency
Role Location: United Arab Emirates, Dubai
Employment Type: Permanent
Our Services
Investor Due Diligence:
AML screening to ensure investor compliance with money laundering
All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.)
Collection and Identification of Beneficial Owners and Shareholders
Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)
PEP identification and Reporting
Registration And Static Data
Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date under Continuous Monitoring Program.
Distribute Investor Communications/ mailings via manual email, portal or system generated
Reporting
Client Reporting via e-mail or system generated or Portal (PFS Paxus, Apex Connect, E-front, Investment Café)
Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows
Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers
Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more
Family Office reporting: Updating FO investor accounts
Tax, FATCA/CRS
Collection of relevant FATCA/CRS forms
TIN and GIIN verification
Tax declaration collection
Defining tax status of every investor in system
The Role & Key Responsibilities
Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.
Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If its an internal hire) and adhere to these established policies, procedure and controls
Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage
Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.
Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed
Possess a basic Understanding of Fund structures – share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.
Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met
Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV
Responsible for Fund audits in relation to any TA related PBC requirements
Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.
Skills Required
5-7 years of experience with a minimum of 3 years experience in Transfer Agency role
Minimum of 2 years of experience at team leader/managerial role (for AVP role)
What You Will Get In Return
A high level of visibility within a large organisation on an upwards trajectory
The ability to define marketing processes to drive innovation and have a tangible impact on the business.
Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.
Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
Opportunity to work with a diverse, agile and global marketing team.
The opportunity to innovate, bring discipline to brand activity and really make a difference.
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