About the job
Role Summary :-
Reporting to the AMI Lead Allergan Aesthetics, you will be providing clinical facilitation to customers to ensure they are competent and confident to use the BOTOX® and JUVEDERM® cosmetic range of products. To act as a facilitator on facial assessment, AMI initiatives, injection procedures and patient consultations, supporting the HCP in safe and effective decision making.
Key Responsibilities :-
Deliver clinical facilitation to customers at conferences, clinical workshops, training meetings and in-clinic.
Work with AMI Lead to determine clinical needs and provide facilitation to customers accordingly.
Formulate clinical development plans for your top 30 accounts, to be communicated and reviewed with the AMI Lead.
Support the PSs during in-house training events to develop their expertise in how to coach customers in patient consultation skills.
Effectively articulate differentiation of Allergan products and services versus the competitors.
Maintain a high level of service through reliable and timely follow-up, after any interaction with customers and Allergan medical trainers.
Input and maintain Veeva data as required.
Attendance at industry conferences & Allergan Medical Institute meetings, to engage with customers, develop and upskill yourself.
Collaborate with the Account Managers to ensure the injectors have the right level of facilitation delivered by the Clinical Specialist.
Set up Allergan clinical training events, model selection, trainers, presentation, facilitation and work with the Clinical Training & Events Manager and Medical Education Manager.
Lead and provide facilitation at specified development needs at boot camps in line with bespoke facilitation programs for injectors.
Maintain high level of therapeutic knowledge of Allergan products and anatomy.
Guide injector self-directed learning through the AMI digital platform, based on competency level of injector.
Ensure all injectors receiving facilitation have an active Individual Development Plan in VEEVA.
Adhere to the Allergan SOP on facilitation stock and sample management
Qualifications & Experience requirements :-
Successful completion of tertiary qualifications in science or healthcare related degree.
Minimum of 2-3 years experience within a sales or clinical specialist role within the pharmaceutical sector. Experience within Medical Aesthetics will be an advantage.
Excellent Communication and presentation skills
strategic partnership management skills
Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships.
Provide expert advice to colleagues within the organisation, based on knowledge gained from professional experience or training.
Ability to sell tailored, value added solutions/advice to meeting customer needs.
Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions and demonstrating commitment to the team.
Ensure you keep up with developments in your area of expertise, particularly facial anatomy.
Seek diverse learning opportunities and perspectives, quickly apply new knowledge and skills and uses work challenges as opportunities to try new learning and innovative solutions.
Intermediate skills in Microsoft Word, Excel, Powerpoint and Outlook.
Approximately 50 60 % of time will be spent in the field.
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
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