About the job
About Us:
Our client, a prestigious hotel committed to delivering unparalleled service, luxurious accommodations, and crafting unforgettable guest experiences, is currently searching for a dynamic professional to join their esteemed team.
Location – Dubai, U.A.E
Job Description:
Our client is seeking an experienced and dynamic Hotel Manager to lead their team and ensure the seamless operation of the establishment. The ideal candidate will be a hospitality professional with a proven track record of success in managing hotel operations and delivering exceptional guest experiences.
Key Responsibilities:
Oversee day-to-day operations of the hotel, including guest services, housekeeping, and maintenance.
Manage and lead a team of staff members, fostering a positive and collaborative work environment.
Ensure high standards of customer service are maintained to meet and exceed guest expectations.
Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
Monitor and analyze financial performance, budgeting, and cost control measures.
Collaborate with the sales and marketing team to drive revenue and occupancy rates.
Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally.
Maintain relationships with suppliers, contractors, and other stakeholders.
Implement health and safety protocols to ensure a secure and comfortable environment for guests and staff.
Qualifications:
Bachelor’s degree in Hospitality Management or a related field (preferred).
Proven experience as a Hotel Manager or in a similar leadership role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
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