Receptionist/Administrator Full Time NEW

Job Purpose

Support implementation of administrative support processes and activities to effectively meet information requests and determine trends, ensure smooth running of business activities and meet administrative needs in line with business needs, stakeholder requirements, Group guidelines and policies

Key Tasks

• Under supervision, support delivery of administrative support processes and activities
• Provide administrative support such as arranging meetings, developing agendas, etc. for board department and/ or cross divisional projects
• Undertake generally repetitive administrative tasks such as research, data processing and validation, and documentation
• Collect information and data for formulations of recommendations, decision papers and presentations
• Process data, perform basic analysis and generate standard reports on results and updates to support other team members and enhance coordination
• Comply with established procedures and ensure proper usage of administrative support processes and policies
• Resolve recurring routine issues faced during delivery as per defined processes, systems and methods
• Answer basic queries of other staff members of relevant committees/ boards/ departments to maintain relationships and enhance customer satisfaction

Stakeholders

• Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines
• Support and interact primarily with colleagues of own team
• Communicate information that requires some explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Management Responsibility

• Individual contributor without direct responsibility for leading others

Skills

Office Administration, Scheduling, Procurement, Purchasing, Invoicing, Data Entry, Reporting, Accounting, Inventory Management, Facilities Management, Event Planning, Maintenance Management, Vendor Management, Process Improvement, Change Management, Translation Services, CRM, Microsoft Excel, Outlook, Telecommunications, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback

Qualifications & Key Requirements

Education Level

Vocational/Specialized/Technical/Certification

Experience Level

Less than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility