Receptionist Full Time NEW

About The Role

• Main Lobby/Reception management to ensure 5 stars standards
• Welcome the guests: Create a great first impression by providing an Excellent Service “The WOW factor” & build a good relationship with them
• Conduct and manage appointment Scheduling and payment collection
• Register guests pre-scheduled, and collect and enter all information required into the system
• Direct the guests to their specific location
• Test the main clinic lines every morning
• Conduct and manage daily phone calls
• Ensure & Improve guest flow efficiency to avoid any bottleneck
• Address /Refer any enquiries & concerns (Clinic information, operating hours, visiting hours, Services, packages, physicians)
• Support administration duties as required to support the operation department
• Liaise with Hospitality services if needed (security, valet parking…)
• Maintain office supplies stock and refer to supply chain office for orders
• Escorting VIP Patients professionally when required
• Maintain a full knowledge of physicians, specialties, our main departments

About You

• Minimum 3 – 5 years’ experience in a large clinic/hospital setting in the UAE
• Ability to coordinate and efficiently complete multiple tasks on time
• Excellent communication and customer service skills
• Excellent presentation and well-groomed
• Strong organizational and time management skills
• Able to work independently and as part of a team
• Office Ability to work rotating shifts as needed.
• Grammar, spelling and word processing skills.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.